Not only have my websites been hacked without VaultPress detecting it (one is hacked right now, but VaultPress beams, "We've detected no security threats!"), but I've never been able to restore one of the daily backups I PAY FOR. Exactly what is the point of a backup if you can't restore it? I guess I don't get what this PAID PLUGIN is supposed to do. As far as I can tell, it does nothing.

Why can’t I use Vaultpress without installing Jetpack? Vaultpress was excellent. But now I have to install this bloated monster called “Jetpack” just to make backups work. Bye Bye Vaultpress and Never again Jetpack.

I love vaultpress. I have had no problems with their services. The support is exemplary. I shoot them an email, I get a prompt reply. If I mark it as an emergency, I get an even much faster reply. It is exactly what it claims to be. I read these other negative reviews and I have to laugh. One says 'my bandwidth went up'...well, yeah, you are off loading your entire site once everyday, duh. Another says that they no longer offer Vaultpress as a Stand-alone service and have packaged it with Jetpack and they don't need Jetpack...well, turn all the other features you don't want off and use only vaultpress. It is packaged with Jetpack because it is from the same company...Automattic...the company that builds WordPress!! Which brings me to the one review I read that said to 'go with another company' another company that offers quality support and quality products. WELL IF THAT IS YOUR OPINION YOU SHOULD NOT EVEN BE USING WORDPRESS BECAUSE THIS COMPANY IS THE BUILDER OF WORDPRESS...some people. And one dislikes that it is a subscription service...ok, fine, go with a free plugin like Updraft...that way you save a few dollars and when your site totally crashes and you have no access to the backend you also will have no access to your backups, unless you want to go login and download copies of your backups daily and FTP your entire site back if you crash. I have not one thing to complain about with these guys. They have responded to every email very quickly. They have helped me figure out things that I WAS DOING WRONG, not them. And the restores are perfect every time I have used them. No complaint only the opposite. I love these guys. So go save a buck for minimal services, complain about bandwidth when you don't even understand how a backup works, or go find a different company that knows how to work with WordPress better than the company that founded and builds WordPress. Maybe you can find a different backup company, one that is owned by EIG, that should work for ya'!

Having been using WordPress for several years, every single plugin I've downloaded has been free plugins (at most, freemium). VaultPress is the first I've downloaded that is useless (literally). Upon activating VaultPress and trying to use it, I see that it's completely disabled. The only way to use it is to have a JetPack subscription ($39/year). What's the point of having a plugin on WordPress.org if it's completely non-functional without a subscription? To me, it's pointless to have a GPL "plugin" which is nothing but some wrapper for a SaaS product.

First of all, Vaultpress caused issues with my site and constantly reloaded all my articles so nobody could even read them, and this in turn impacted my ads and the money I obviously make off them. Secondly, one of my employees reached out to their team and their support was so rude and unhelpful. By the way, I paid for their services I wasn't even using their free plan. I do not recommend this company AT ALL. Go with WP Engine instead. Now that's a company that actually offers quality support and quality products for publishers.

I mainly wanted to use VaultPress to migrate my website. The first attempt failed and then I asked for support via email. The people were friendly enough and sounded like they knew what they were doing but whatever they did not only did not migrate the site but it broke my live site. It took me days to get it back to working. After my website was finally fixed what I wound uyp doing was using UpDraftPlus and their migration add on. It was easy and worked flawlessly. The cost was more than VaultPress but it's a bargain if I cound the hours of trobleshooting and fixing with VaultPress. I have migrated two sites now with UpDraftPlus and I would highly recommend this method for migration.