Boei – Chat with customers via their favorite channels to offer stellar support and increase conversions

Mô tả

Boei.help website | Documentation | Roadmap | Support

Did you know that visitors refrain to contact you because they cannot find the communication channel they like? Also, visitors leave your site without converting. These are problems to grow your business.

Boei helps you to chat with your website visitors via their favorite channels.

You can even keep the conversation going even after they’ve left your website. Visitors can also contact you through their preferred channel and you can generate leads on autopilot.

Let your customers chat with you via their favorite channels like WhatsApp, Facebook Messenger, Instagram, Line, Skype, SnapChat, Telegram, Twitter DMs, Viber, WeChat, and 19 more

Boei is trusted by 3,567 people from all over the world.

Why use Boei?

📈 Get more leads and calls.
Customers will easier and faster reach out to you. Have direct contact over WhatsApp & WhatsApp business, Facebook Messenger, or Skype instead of slow emails.

👋 Meet your customers where they are.
Let your customers chat with you via their favorite channels like Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram, and many other chat channels.

🙎🏼‍♂️ View customers’ profiles, get closer to, and engage with them to increase sales.
See who you are dealing with via their social profile. Easily qualify your leads. Use the profile information from WhatsApp & Whatsapp Business, Facebook Messenger, Twitter DMs, Viber, and more.

💬 Keep the conversation going even after they’ve left your website.
You can keep in contact with visitors after they left your website. Increase your conversions by building a relationship. Just continue to chat with them on Facebook Messenger, WhatsApp & Whatsapp Business, Skype, or Twitter DMs.

Best for: Marketing teams and business owners looking to get more leads and offer better support

Live Demo

A live demo of the Boei is available on Boei’s website. Remember that you can customize your button to your liking including the design and contact options.

Supported Chats & Widgets

The following integrations are supported in Boei. You can select as many options as you want.

🤩 Widgets
* Call Me Back widget
* Contact form
* Newsletter signup
* Feedback form

💬 Chat
* Discord
* Facebook messenger
* Twitter DMs
* Line
* Skype
* SMS / Text message
* Snapchat
* Telegram Messenger
* Viber
* WeChat
* WhatsApp & Whatsapp Business

🤖 Live chat integrations
* BotStar
* Continually
* Crisp
* Drift
* Froged
* Intercom
* Live Agent
* Quriobot
* Tawk.to

👩‍💻 Social profiles
* Facebook page / Group
* Instagram
* Twitter page
* LinkedIn page / Group
* YouTube Channel
* Zalo Profile

☎️ Call
* Direct call / Click to dial
* Skype
* Viber

Other
* ProductLift
* Book Like a Boss
* Calendly
* Link
* Email
* Google Maps
* Waze

Built-in widgets

Next to WhatsApp & Facebook chat (plus more), Boei has several superfly built-in widgets. For example, you can use the newsletter widget to make an easy newsletter signup form. You can send signups to Zapier, a webhook, or your email.

Features

🇹🇩 Customize to any language.
Boei supports all languages for your visitors.

🚨 Trigger call-to-action message.
Ability to trigger a call to action next to Boei after an amount of time. Make sure you get your leads on Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

🖼 Add your logo or image.
Set your profile picture, image, or use an icon. When customer click on it they can choose their desired channels such as Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

🎨 Customize design.
Match the styling with your color scheme. Also, you can set the shape, font, and button’s position.

Set up business hours.
Hide contact options (like calling or live chat) when you are out of office. You can hide any of the channels such as Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

💬 Prepopulate start messages.
Prepare a template of a welcome message when starting the chat in WhatsApp & WhatsApp Business or set the subject and body of an email.

🍪 Cookie-free and GDPR proof.
Boei does not set or use any cookies. No cookie banners or GDPR/CCPA consent needed.

🚀 Lightweight script which keeps your site speed fast.
Boei’s script is super tiny. Your page weight will be cut down, your site will load faster and your visitors will stay more focused.

What do you get in the free plan?

  1. All 30+ channels such as Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.
  2. Multi-language: You can setup Boei in any language
  3. Call to action: Trigger a call to action next to your button. This reminds visitors to reach out to you. Making sure you get your customers on Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.
  4. Get insights: Get weekly reports about the clicks and interactions with your button.
  5. Customization: set your color and design
  6. All widgets: Contact form widget, newsletter signup, feedback form, and call me back form

What do you get in the pro plan?

Unlock the Premium features for only 4/month
You will get all the features of the free plan, plus:

  1. Whitelabel: Remove “by Boei”
  2. Photo / logo as button
  3. Business hours: Hide specific helpers (e.g. Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram) when you are out of the office.
  4. More customization

Boei is cookie free

Boei does not set or use any cookies. No cookie banners or GDPR/CCPA consent needed. No need to worry that people cannot reach you on Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram because they didn’t accept the cookie yet.

Boei is GDPR compliant

We don’t store any local data about your visitors. Any time your visitors click on any of your channels, Boei will forward the visitor to the relevant platform without saving any local data about it (except some anonymous stats). We don’t save or process any chats from Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

Testimonials

“Very easy to use chat plugin for WordPress.
Great help to connect your Boei.help chat settings to your WordPress website. Therefore, lightweight in use. Finally, did this plugin integration allow you to set up the chat in all different ways to fit the website.”
Renaat

“It’s a light-weight, easy to set-up and use.
It increases conversions by talking to visitors on their favorite channels. Above this, it’s also cookie-free and GDPR proof which makes it more light-weight and secure.”
Nitesh Manav

“Very happy to give 5 Stars for this plugin.
Over 70% of my business enquiries are coming from Smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social Channel with one click…”
Fran Tully

“Definitely much much better than live chat plugins.
It’s working very well! I started to make sales right after I installed this. Thanks”
Ibrahim

How does it work?

Boei is a widget with a Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram chat functions for your website. When a prospective customer clicks the Whatsapp button in Boei, their WhatsApp opens and they can send their message. You will then receive a message on your own WhatsApp (or your WhatsApp Business account) and you can reply when it suits you best because you have their telephone number.

Customers can choose the channel they like to reach out. No more missed leads because the customer didn’t want to mail you (it takes time). Let them easily contact on Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

Boei, therefore, has the advantages of a Live chat, with the possibility of better, more personal, and more efficient contact, but without the disadvantages. In addition, the Boei widget is fully customizable to your wishes. Consider the color. Do you go for the standard green of WhatsApp or do you adapt the widget to your own house style? Write your own welcome message and set it up.

WhatsApp, WhatsApp Business, Facebook Messenger and WhatsApp Logo are brand assets and trademark of Facebook, Inc. Boei.help is not in partnership, sponsored, or endorsed by Facebook, Inc.

Ảnh màn hình

  • Boei with a trigger message
  • Contact form widget inside Boei
  • Newsletter signup widget inside Boei

Cài đặt

Installing Boei can be done in two ways.

Install via WordPress Plugins

  1. Search for ‘Boei’ plugin in you WordPress admin
  2. Activate the plugin through the ‘Plugins’ menu in WordPress
  3. Register your free account and button on Boei
  4. Enjoy your new leads on Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

Download the ZIP via WordPress.org

  1. Download the plugin via WordPress.org
  2. Upload the ZIP file through the ‘Plugins > Add New > Upload’ screen in your WordPress dashboard
  3. Activate the plugin through the ‘Plugins’ menu in WordPress
  4. Register your free account and button on Boei
  5. Enjoy your new leads on Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

Hỏi đáp

Do I need a paid subscription?

No, you can use Boei for free. You only need a free account. You can create an account at Boei.help. If you want you can upgrade Boei to a premium version with additional features and websites, but that is not needed. All channels such as Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram can be used.

Where can I make adjustments to my button?

Login to your free account. Here you can manage channels and button settings. Quickly add a new channel such as Facebook Messenger, WhatsApp & Whatsapp Business, Viber, Slack, Telegram.

Where can I find the documentation and features?

See our documentation here.

What about privacy or GDPR?

Boei is cookie-free and GDPR proof. Boei does not set or use any cookies, so you don’t need a cookie bar. Also, Boei only saves anonymous data for your statistics.

Where can I leave feedback?

Send a message using the Boei button on the website.

Is Boei hosted on my site?

No, we host Boei for you. This way we can ensure that you always have the most updated version. Also, this reduces your page load time!

Đánh giá

9 Tháng Năm, 2022
After purchasing Boei, I found that it was so easy to set up and install on my Wordpress website that it can easily be done by someone with no prior technical or coding skills. What is so great about this simple but powerful tool is that your visitors have the ability to get in touch with you using multiple forms of communication, directly from the website. They can do this using whichever communication channel they prefer thanks to the number of different options that you can set up in your chat bubble. Ruben from Boei provides excellent support and follows up with you after your purchase. I would recommend this to anyone who values their customers and wants them to have fast and easy access to you using multiple communication channels.
4 Tháng Mười Hai, 2021
It really works, and it is even better than Re:plain tool that we used previously, as we don't need to approve Facebook access each day, like for the mentioned tool. BOEI is also very flexible and has so many channels that it is a joy to use it, truly and not only me — all our clients and my team praise it.
4 Tháng Mười Một, 2021
Easy to use and setup. Great tool. No issues. Currently it has to be managed through the Boei website, and not directly the WordPress dashboard, but it's still a powerful, rock solid, and simple tool for websites.
27 Tháng Chín, 2021
A great omnichannel / multichannel chat / contact button that not only allows you to have many contact options in only one button but also many other options like feedback, chatbots and much more. I have kept an eye on Boei for a while now, it's a simple concept, lightweight, functional and versatile! The constant updates and close support from Ruben (listening to the community feedback and requests) are what made me finally made the purchase and I am quite happy with it!
3 Tháng Bảy, 2021
Boei is a lightweight alternative to live chat plugins, talk to customers on their favorite channels. It has many integrations and you can use on WordPress, Shopify or any website using custom html. Not only Boei has good customer service but will also help yours 🙂
25 Tháng Sáu, 2021
Boei... not sure how it is pronounced in English But I sure know how it is pronounced in Dutch! What a super handy little tool this is, and I say that with all possible respect. It really fills in a niche that many were craving.
Đọc tất cả 27 đánh giá

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Nhật ký thay đổi

1.3

  • 2022-03-11
  • Improved text and images. Improved admin panel.

1.2

  • 2021-04-07
  • Improved text and images. Removed protected trademarks.

1.1

  • 2021-03-02
  • Admin page for Boei added. Several minor improvements.

1.0

  • 2019-05-09
  • Initial release