visual-form-builder

No support, no fixes, crashes repeatedly and multiple bugs throughout. It's dead. Don't touch it.

UPDATE: Sept, 01, 2024 – I have received the refund for VFB Pro, after I wrote to the University of Alabama about the issue. Of course, the refund does not cover the damages due to the obsolete plugin. Also, I noticed Matthew has added a notice on the website which says 'Please note, Buyer Beware: VFB Pro is no longer supported or maintained and will not be receiving regular updates. The plugin still works (depending on your server) but any errors, questions, bugs, etc must be handled by you or an experienced developer. Thank you for your support.'I used to love his plugin for its features and simplicity. I decided to upgrade to Pro (Developer Bundle), as I provide services to a number of clients. However, I realised that the plugin was no more being updated by the developer, no support is being provided and emails sent to Matthew Muro also did not receive any response. I feel cheated, like many others who have complained about the same issues. WordPress should remove this plugin from its directory, and there should be a way to also inform ICANN (Domain Registrar) about this scam, so that website can be disabled.Matthew Muro is a faculty at the University of Alabama, I tried contacting him on his University email, but to no avail. today, I have written to the University Dean about this.

vfbpro does not tell buyers and clients the plugin is discontinued. There is no Support.

Throws critical error screen, when I try to create a new form on WP 6.2.2. This plugin is totaal useless. Last update one year ago. Looks like abandonware.

The free version of this plugin is great but because a client wanted to hide some fields I needed to add some logic, or rules as VFB Pro calls it. Might be better to start with another plugin if you plan on upgrading later. First of all the Pro version uses a different table system so all your old entries will be lost, have to back them up because you won't be able to see them online anymore. The support is zero, I opened a ticket, never heard back from them. When you migrate the forms over from the free version, the required/not required on all the fields has to be redone. And to kick it off, the free version allowed you to choose which columns were displayed when you viewed Entries, the Pro version you have to buy another add-on for that. Really disappointed with the Pro version but loved the free version, it's too bad they mucked that up.

<p>Support is non-responsive. Their support page has links to social sites, none of which are still active. They appear to be letting the tool go fallow. Interestingly, they had no problem processing my payment. URG!!!!</p>