Readme and listing artwork refresh. No code changes.<\/p>","1.2.0":"
Readme and listing refresh. No functional changes.<\/p>"},"ratings":{"1":0,"2":0,"3":0,"4":0,"5":1},"assets_icons":{"icon-128x128.gif":{"filename":"icon-128x128.gif","revision":3709333,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.gif":{"filename":"icon-256x256.gif","revision":3709333,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3709333,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3709333,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":{"helpjet\/embed":{"$schema":"https:\/\/schemas.wp.org\/trunk\/block.json","apiVersion":3,"name":"helpjet\/embed","title":"HelpJet Chat","category":"widgets","icon":"format-chat","description":"Embed the HelpJet chat inline in your content. 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Pro is $29 a month for 3 bots and 1,000 interactions."}],"raw_content":"\n
HelpJet is an AI support chatbot trained on your website, knowledge base, help docs and PDFs. It answers your visitors' questions around the clock. Connect your site with one click, pick a bot, and the chatbot goes live as a floating chat widget, an inline chat block, or a shortcode. There is nothing else to configure in WordPress. Everything from training to appearance lives in the HelpJet dashboard<\/a>.<\/p>\n\n Most support questions have already been answered somewhere on your site. Customers cannot find the answer, so they email you. HelpJet works as a knowledge base chatbot and AI support agent: it reads what you have published and replies in seconds, with a link to the page it took the answer from. Your team keeps the conversations that need a person, and the repetitive ones stop turning into tickets.<\/p>\n\n HelpJet Pro<\/strong> Generic AI chatbots make things up. HelpJet is an AI agent that only answers from the training sources you give it, and it cites the page or document it used so visitors can read more. Ask it about your refund policy and it quotes your refund policy. Ask it something you have not covered and it says so, or points the visitor to your support email if you have told it to.<\/p>\n\n The bot reads between the lines of a question. It understands the intent behind \"why was I charged twice\" as well as the literal words, explains things a different way when someone is still confused, and helps several visitors at once. It runs on large language models from OpenAI, with HelpJet's retrieval layer keeping every answer grounded in your content.<\/p>\n\n Add a URL or a sitemap and HelpJet crawls your public pages. Connect your WordPress site and it imports posts, pages and any public custom post type through the REST API, so help center articles, documentation and WooCommerce products come in too, where the plugin that owns them exposes them. Private sites work using an Application Password. Content is refreshed automatically, so the chatbot keeps up as you publish.<\/p>\n\n You can also upload PDF manuals and text files, paste plain text, or teach the bot facts directly in Train & Test mode, where every correction is saved as a Q&A source. Product catalogs, policy documents and past support answers all become part of the knowledge base the chatbot draws on. This is the same approach people search for as a custom ChatGPT for your website, a GPT chatbot, or a RAG chatbot, without any of the setup.<\/p>\n\n Once connected, the floating chatbot widget appears as a chat bubble on every page of your site, and you can switch it on or off from Settings \u2192 HelpJet. If you would rather have the chatbot inside a page, drop the HelpJet Chat block into the editor or use the Every bot also has a hosted chat link you can share in email signatures or on platforms you do not control, and the same bot can be embedded on Shopify, Squarespace, WooCommerce and BigCommerce stores.<\/p>\n\n Display rules in the HelpJet dashboard show or hide the widget by URL path, so the chatbot can appear on Set the bot's name, welcome message, colour, corner position and icon, and visitors see an AI assistant that looks like part of your site. Choose English, Spanish, French, German or Japanese as the primary reply language. Add your own instructions on top of HelpJet's managed system prompt: keep answers short, stay on topic, or send people to support@yourcompany.com when it cannot help, which is how human escalation works today. The \"Powered by HelpJet\" badge can be removed with an add-on.<\/p>\n\n The dashboard shows satisfaction, resolution rate and the top questions visitors ask. Every conversation is saved with a transcript, thumbs-up or thumbs-down feedback and an AI summary, so you can spot the questions the bot could not answer and fix the source it should have used. The Open in Test button replays a conversation against the current training to confirm the fix worked. Invite team members as owners, admins, editors or viewers.<\/p>\n\n The chat loads asynchronously after your page has rendered, and nothing loads at all until you connect. Stored credentials are encrypted with AES-256-GCM, incoming messages are screened for prompt injection, and role-based permissions control who on your team can change the bot. The plugin registers suggested privacy-policy text under Settings \u2192 Privacy describing the data shared with HelpJet.<\/p>\n\n The free plan is enough to run a real customer support chatbot: one bot, 100 interactions a month, training from your website, docs and files, the chat widget, the inline block and shortcode, analytics and conversation history. Usage pauses at the limit and nothing is deleted.<\/p>\n\n Pro is $29 a month for 3 bots and 1,000 interactions, with extra bots at $20 each and extra interactions at $30 per 1,000. It adds auto-recharge with a spend cap, priority email support and 20% off on annual billing. There are no per-seat fees, model multipliers or per-resolution charges. One interaction is one visitor message and the answer to it.<\/p>\n\n HelpJet is used by founders at Formidable, Awesome Motive, Duplicator, FunnelKit and Rymera. It was built so that a non-technical site owner can train a chatbot on their own data and deploy it in an afternoon. Pricing is based on bot interactions, with no per-seat fees.<\/p>\n\n If you have been comparing AI chatbots, live chat tools and help desk software for your site, you have probably looked at Chatbase, DocsBot, SiteGPT, Tidio and Intercom. As a Chatbase alternative or DocsBot alternative, HelpJet is an AI support agent that connects to WordPress in one click without embed codes or API keys, includes a free plan with no card, and charges per interaction rather than per seat or per resolution. Side-by-side comparisons are on helpjet.com<\/a>.<\/p>\n\n This plugin relies on the HelpJet platform (a third-party service) to work:<\/p>\n\n HelpJet is operated by HelpJet: terms of service<\/a>, privacy policy<\/a>.<\/p>\n\n The chatbot is live as soon as you are back. Switch the floating widget on or off from the same screen, or add the HelpJet Chat block or Yes. A free account is enough to get started, and you can create one during the connect flow. The free plan includes one chatbot and 100 interactions a month.<\/p><\/dd>\n No. Click Connect to HelpJet, sign in, pick a bot, and the plugin wires everything up.<\/p><\/dd>\n In the HelpJet dashboard. The plugin deliberately keeps configuration on WordPress minimal: connecting or disconnecting, and a widget on\/off switch.<\/p><\/dd>\n Your website or sitemap, your WordPress posts, pages and custom post types, PDF and text files, plain text, and facts you teach it in Train & Test mode. See the training sources overview<\/a>.<\/p><\/dd>\n It answers from the sources you have given it and links to the page it used. When the answer is not in your content it says so, and you can instruct it to point people to your support email instead.<\/p><\/dd>\n Yes. Use the HelpJet Chat block or the Yes. Set display rules by URL path in the HelpJet dashboard, or return Yes. The widget, block and shortcode work on any WooCommerce site, and products are imported as training content where they are exposed over the REST API.<\/p><\/dd>\n Human escalation works by instruction today: tell the bot to send visitors to your support email or contact page when it cannot help. Every conversation is saved in the dashboard for your team to review.<\/p><\/dd>\n Set English, Spanish, French, German or Japanese as the primary reply language. The plugin's own admin strings are translation-ready, with language packs from translate.wordpress.org<\/a>.<\/p><\/dd>\n No. The chat loads asynchronously after your page has rendered, and nothing is loaded at all until you connect your site.<\/p><\/dd>\n\n
\n The free plan includes 1 chatbot and 100 interactions a month. HelpJet Pro adds 3 bots, 1,000 interactions a month, extra bots and interaction packs as you grow, auto-recharge with a spend cap, and priority support. Start a 14-day HelpJet Pro trial, no card required.<\/a><\/p>\n<\/blockquote>\n\n\ud83e\udd16 An AI Customer Support Chatbot That Answers From Your Own Content<\/h4>\n\n
\ud83d\udcda Train the Chatbot on Your Website, Knowledge Base, Docs and PDFs<\/h4>\n\n
\ud83d\udcac Go Live as a Chat Widget, Inline Chat Block or Shortcode<\/h4>\n\n
[helpjet]<\/code> shortcode, with an optional height<\/code> attribute such as [helpjet height=\"500px\"]<\/code>. A dedicated support page, a docs sidebar, a pricing page FAQ: the inline chat works anywhere a block does.<\/p>\n\n\ud83c\udfaf Show the Support Chatbot Only Where You Want It<\/h4>\n\n
\/docs<\/code> and stay off \/checkout<\/code>. Developers can do the same in code with the helpjet_show_widget<\/code> filter. Domain allow-listing stops anyone loading your bot on a site you do not own.<\/p>\n\n\ud83d\udde3\ufe0f Match Your Brand and Speak Your Customers' Language<\/h4>\n\n
\ud83d\udcc8 Chatbot Analytics and Conversation History<\/h4>\n\n
\ud83c\udfe2 Support Chatbot Use Cases<\/h4>\n\n
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\ud83d\udd12 Privacy, Security and Site Performance<\/h4>\n\n
\ud83c\udd93 Free AI Chatbot Features<\/h4>\n\n
\u2b50 HelpJet Pro Features<\/h4>\n\n
Full HelpJet Feature List<\/h4>\n\n
\n
[helpjet]<\/code> with an optional height attribute.<\/li>\nhelpjet_show_widget<\/code> controls where the widget loads.<\/li>\n\ud83d\ude80 Used by Founders You Know<\/h4>\n\n
An Alternative to Chatbase, DocsBot, SiteGPT, Tidio and Intercom<\/h4>\n\n
External Services<\/h4>\n\n
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app.helpjet.com<\/code>, and messages your visitors type into the chat are sent to HelpJet to generate answers. Page URL and browser information may accompany those requests, as with any embedded script.<\/li>\nAI Chatbot Resources<\/h4>\n\n
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[helpjet]<\/code> shortcode to a page. Training and appearance are managed in the HelpJet dashboard<\/a>.<\/p>\n\n\n\n
Do I need a HelpJet account?<\/h3><\/dt>\n
Do I need to paste an embed code or API key?<\/h3><\/dt>\n
Where do I train and configure my bot?<\/h3><\/dt>\n
What can the chatbot be trained on?<\/h3><\/dt>\n
Does the chatbot make answers up?<\/h3><\/dt>\n
Can I put the chat inside a page instead of the floating widget?<\/h3><\/dt>\n
[helpjet]<\/code> shortcode. The floating widget can be switched off under Settings \u2192 HelpJet if you only want inline chat.<\/p><\/dd>\nCan I hide the floating widget on certain pages?<\/h3><\/dt>\n
false<\/code> from the helpjet_show_widget<\/code> filter for the requests where it should not appear, for example add_filter( 'helpjet_show_widget', fn( $show ) => ! is_page( 'checkout' ) );<\/code>.<\/p><\/dd>\nDoes it work with WooCommerce?<\/h3><\/dt>\n
Can the chatbot hand a conversation to a human?<\/h3><\/dt>\n
Which languages does the chatbot speak?<\/h3><\/dt>\n
Will the chat slow my site down?<\/h3><\/dt>\n
What does HelpJet cost?<\/h3><\/dt>\n