SaleSmartly – Live Chat & Chat Bot Integrate

Mô tả

SaleSmartly is an omnichannel customer communication platform, It allows you to market and serve your customers through livechat (livechat), WhatsApp, Facebook Messenger, Instagram, Telegram, Line, Email, Wechat and many other ways. SaleSmartly has been chosen and trusted by 10,000 + businesses and supports the permanent free version, so try it!

Multi-channel chat

• Summarize messages from different channels in one interface, so that you can reply to customers in a timely manner and improve customer satisfaction.

AI support

• Use intelligent robots to automatically answer common questions, save your time and cost, and achieve 7*24 hours online service

Team collaboration

• Flexibly allocate chat sessions based on customer needs and team members’ expertise to increase productivity and collaboration

Customer relationship management

• Collect and sort out customer information, establish a complete customer database, and facilitate your follow-up and maintenance

Data Analytics

• Analyze and present multi-dimensional data to help you understand customer behavior and preferences and optimize your marketing strategies and business decisions

Real-time translation

Support for 134 languages real-time translation, so that you can communicate with customers from different countries and regions, expand more market opportunities

Tags

• Intelligent customer service platform
• One-stop chat management
• Automated marketing assistant
• Web chat plugin
• Multi-channel social media support