Title: HelpLane Chat
Author: helplaneio
Published: <strong>20 Tháng 12, 2025</strong>
Last modified: 20 Tháng 12, 2025

---

Tìm kiếm plugin

![](https://ps.w.org/helplane-chat/assets/icon-256x256.png?rev=3424077)

# HelpLane Chat

 Bởi [helplaneio](https://profiles.wordpress.org/helplaneio/)

[Tải về](https://downloads.wordpress.org/plugin/helplane-chat.1.0.0.zip)

 * [Chi tiết](https://vi.wordpress.org/plugins/helplane-chat/#description)
 * [Đánh giá](https://vi.wordpress.org/plugins/helplane-chat/#reviews)
 *  [Cài đặt](https://vi.wordpress.org/plugins/helplane-chat/#installation)
 * [Nhà phát triển](https://vi.wordpress.org/plugins/helplane-chat/#developers)

 [Hỗ trợ](https://wordpress.org/support/plugin/helplane-chat/)

## Mô tả

HelpLane Chat adds a powerful live chat widget to your WordPress site, enabling 
real-time customer support directly from your HelpLane dashboard.

**Features:**

 * Easy setup – just enter your Brand Token
 * Automatic user identification for logged-in users
 * WooCommerce integration – see customer order stats
 * No coding required
 * Lightweight and fast

**For WooCommerce Stores:**

When WooCommerce is active, the plugin automatically passes customer data to HelpLane:
*
Customer order count * Lifetime value (total spent) * Currency

This helps your support team provide better, more personalized assistance.

### External services

This plugin connects to the HelpLane service to provide live chat functionality 
on your WordPress site.

**Service Provider:** HelpLane (helplane.io)

**What data is sent and when:**

 * The chat widget script is loaded from `chat.helplane.io` when any page on your
   site is viewed
 * When a visitor opens the chat widget, their messages are sent to HelpLane servers
 * For logged-in WordPress users, the following data is automatically sent to identify
   them:
    - User ID
    - Display name
    - Email address
 * When WooCommerce is active, additional customer data may be sent:
    - Order count
    - Total lifetime value (amount spent)
    - Currency

**Service links:**

 * [HelpLane Website](https://helplane.io)
 * [Terms of Service](https://www.helplane.io/terms)
 * [Privacy Policy](https://www.helplane.io/privacy-policy)

## Cài đặt

 1. Upload the `helplane-chat` folder to the `/wp-content/plugins/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to Settings > HelpLane Chat
 4. Enter your Brand Token from your HelpLane dashboard
 5. Save settings – the chat widget will now appear on your site!

**New to HelpLane? Create a Free Account:**

 1. Go to [helplane.io](https://helplane.io) and click “Get Started Free”
 2. Create your account (no credit card required)
 3. Complete the quick setup wizard to create your first brand
 4. Your Brand Token will be shown in Settings > Chat Widget

**Already Have a HelpLane Account? Get Your Brand Token:**

 1. Log in to your [HelpLane dashboard](https://app.helplane.io)
 2. Click the gear icon to open Settings
 3. Select “Chat Widget” from the menu
 4. Copy your Brand Token from the “Install Widget” section
 5. Paste it in the plugin settings

## Hỏi đáp

### Where do I get my Brand Token?

Log in to your HelpLane dashboard and go to Settings > Chat Widget. Your Brand Token
is displayed there.

### Will this slow down my site?

No. The widget script loads asynchronously and won’t block your page from loading.

### Does it work with WooCommerce?

Yes! When WooCommerce is active, the plugin can automatically pass customer order
data to help your support team.

### Can I hide the widget on certain pages?

Yes, you can configure hidden URLs in your HelpLane dashboard under Chat Widget 
settings.

## Đánh giá

Không có đánh giá nào cho plugin này.

## Người đóng góp & Lập trình viên

“HelpLane Chat” là mã nguồn mở. Những người sau đã đóng góp vào plugin này.

Những người đóng góp

 *   [ helplaneio ](https://profiles.wordpress.org/helplaneio/)

[Dịch “HelpLane Chat” sang ngôn ngữ của bạn.](https://translate.wordpress.org/projects/wp-plugins/helplane-chat)

### Muốn tham gia phát triển?

[Duyệt code](https://plugins.trac.wordpress.org/browser/helplane-chat/), check out
[SVN repository](https://plugins.svn.wordpress.org/helplane-chat/), hoặc theo dõi
[nhật ký phát triển](https://plugins.trac.wordpress.org/log/helplane-chat/) qua 
[RSS](https://plugins.trac.wordpress.org/log/helplane-chat/?limit=100&mode=stop_on_copy&format=rss).

## Nhật ký thay đổi

#### 1.0.0

 * Initial release
 * Automatic user identification
 * WooCommerce integration
 * Settings page with easy configuration

## Meta

 *  Phiên bản **1.0.0**
 *  Cập nhật lần cuối **6 tháng trước**
 *  Số lượt cài đặt **Ít hơn 10**
 *  Phiên bản WordPress ** 5.0 hoặc cao hơn **
 *  Đã kiểm tra lên đến **6.9.4**
 *  Phiên bản PHP ** 7.4 hoặc cao hơn **
 *  Ngôn ngữ
 * [English (US)](https://wordpress.org/plugins/helplane-chat/)
 * Thẻ
 * [chat](https://vi.wordpress.org/plugins/tags/chat/)[customer support](https://vi.wordpress.org/plugins/tags/customer-support/)
   [helpdesk](https://vi.wordpress.org/plugins/tags/helpdesk/)[live chat](https://vi.wordpress.org/plugins/tags/live-chat/)
   [woocommerce](https://vi.wordpress.org/plugins/tags/woocommerce/)
 *  [Nâng cao](https://vi.wordpress.org/plugins/helplane-chat/advanced/)

## Đánh giá

Chưa có đánh giá nào được gửi.

[Your review](https://wordpress.org/support/plugin/helplane-chat/reviews/#new-post)

[Xem tất cả đánh giá](https://wordpress.org/support/plugin/helplane-chat/reviews/)

## Những người đóng góp

 *   [ helplaneio ](https://profiles.wordpress.org/helplaneio/)

## Hỗ trợ

Có điều gì muốn nói? cần giúp đỡ?

 [Xem diễn đàn hỗ trợ](https://wordpress.org/support/plugin/helplane-chat/)