Mô tả
Helpdesk system to allow your Customers to create Support Tickets from your website.
- Built only for WordPress websites.
- No subscriptions, no limitations, no registrations: install and go!
- Tickets search, ordering, filtering by Status.
- Create Tickets on Customer’s behalf.
- Add Messages and receive Customer’s messages.
- Email notifications included.
- Attach files to Tickets.
- Front-end included: let your Customer open Tickets from your website!
- Responsive, works on mobile, fast AJAX structure.
- Install wizard will configure the plugin in 1 minute.
- Exensions coming soon!
NEW! 29/04/2017: Added Colors for different Ticket Statuses
Ảnh màn hình
Tickets Search and List 
Ticket details 
Add Message to Ticket 
Settings page 
Create new Ticket as Agent 
Front-end page for Customers 
Front-end Create New Ticket pageS
Cài đặt
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
Hỏi đáp
- Installation Instructions
-
- Login as Administrator of your portal;
- Navigate to Plugins -> Add New;
- Click on Upload;
- Select and Upload the .zip file you downloaded from this website;
- Activate the new plugin.
- Short code for Front End: [helpdesk-support-tickets]
Đánh giá
15 Tháng năm, 2017
Dashboard is very positive. Problem fixed very fast
19 Tháng tư, 2017
I found this with google. There are many helpdesk for wordpress but expensive and looking old. I am new to WP and this plugin is simple and no problems so far (I installed today…). I had a problem and I was given answer in minutes. I would like to see more functions tho…
Người đóng góp & Lập trình viên
“Helpdesk Support Tickets Plugin for WordPress” là mã nguồn mở. Những người sau đã đóng góp vào plugin này.
Những người đóng góp
Dịch “Helpdesk Support Tickets Plugin for WordPress” sang ngôn ngữ của bạn.
Muốn tham gia phát triển?
Duyệt code, check out SVN repository, hoặc theo dõi nhật ký phát triển qua RSS.
Nhật ký thay đổi
1.0.23
- Initial Release
1.0.26
- Changed Active base color
- Added cursor pointer over tabs
1.0.27
- Added different colors for ticket statuses
- Fixed an error that would send email notifications even if they’re disabled
1.1.1
- Redesign of the ticket details page
1.1.3
- Fixed problem with customer name search in tickets search
- Added Dashboard!
1.1.4
- Fixed problem with “sweetalert.js”, that was showing an error right after installing the plugin
- Reworked some parts to improve performace
- Tests with latest versions of wordpress
- Fixed a problem with creating table for attachment, which caused a small error message when accessing ticket’s details page.