Title: Help Scout
Author: BoldGrid
Published: <strong>14 Tháng 10, 2016</strong>
Last modified: 19 Tháng 5, 2026

---

Tìm kiếm plugin

![](https://ps.w.org/help-scout/assets/banner-772x250.png?rev=1542132)

![](https://ps.w.org/help-scout/assets/icon.svg?rev=1514974)

# Help Scout

 Bởi [BoldGrid](https://profiles.wordpress.org/boldgrid/)

[Tải về](https://downloads.wordpress.org/plugin/help-scout.6.5.7.zip)

 * [Chi tiết](https://vi.wordpress.org/plugins/help-scout/#description)
 * [Đánh giá](https://vi.wordpress.org/plugins/help-scout/#reviews)
 *  [Cài đặt](https://vi.wordpress.org/plugins/help-scout/#installation)
 * [Nhà phát triển](https://vi.wordpress.org/plugins/help-scout/#developers)

 [Hỗ trợ](https://wordpress.org/support/plugin/help-scout/)

## Mô tả

#### Help Scout for WordPress

Thousands of businesses in more than 140 countries use Help Scout to make every 
customer support interaction more human & more helpful.

#### Features

This simple plugin takes only a few minutes to setup. It enables you to do a couple
important things:

 * Add a contact form to your site, which submits inquiriest to Help Scout
 * Add a [Help Scout Beacon](https://www.helpscout.net/embed-tools/) to your site.
   Just paste your embed code and save.

> **Looking for more horsepower? Try Help Scout Desk.**
>  [Help Scout Desk](https://wphelpscout.com/?utm_medium=link&utm_campaign=hsfree&utm_source=wordpress.org)
> is a premium plugin that adds a full-featured customer portal to your WordPress
> site. Customers can submit inquiries, see their complete history and more.

## Ảnh màn hình

[⌊Submission form⌉⌊Submission form⌉[

Submission form

[⌊Beacon⌉⌊Beacon⌉[

Beacon

## Cài đặt

 1. [Sign up for Help Scout](https://secure.helpscout.net/members/register/13/) if 
    you don’t already have an account.
 2. Upload plugin folder to your `/wp-content/plugins/` directory
 3. Activate the plugin through the **Plugins** menu in WordPress
 4. Open the settings for the plugin, then add your Application ID, App Secret, and
    Mailbox ID.
 5. Add `[hsd_form]` shortcode to a page or post to capture contact submissions OR 
    use the Help Scout beacon.

Have a look at the [getting started guide](https://wphelpscout.com/support/docs/getting-started-with-help-scout-desk/)
for more detailed information on setting up Help Scout for WordPress.

## Hỏi đáp

### Does this work if I’m on the Help Scout Free plan?

Beacon is included on all Free plans, so you can embed your Beacon using this plugin.
However, the contact form requires an API key, and API access is only available 
for paying plans.

## Đánh giá

![](https://secure.gravatar.com/avatar/2b46eadab63291b04cc3c14edc8537d054595e4096db66ec840a58aa912773f9?
s=60&d=retro&r=g)

### 󠀁[Trash Plugin, Breaks on Woocommerce](https://wordpress.org/support/topic/trash-plugin-breaks-on-woocommerce/)󠁿

 [fidyyuan](https://profiles.wordpress.org/fidyyuan/) 29 Tháng 1, 2025 1 trả lời

Absolutely garbage plugin. Enable it, follow the guide, but there’s no way to activate
the app. Then, it throws nonstop errors when you try to change the status of an 
order and doesn’t let customers check out their order. Beacon doesn’t work either.
Took weeks before the critical error was resolved either.

![](https://secure.gravatar.com/avatar/73551a1bbee333bdf7e66bc8fca3af7d48480df85fe4fec9525f10316ec94b96?
s=60&d=retro&r=g)

### 󠀁[Works great with WordPress!](https://wordpress.org/support/topic/works-great-with-wordpress-2/)󠁿

 [ttherex](https://profiles.wordpress.org/ttherex/) 23 Tháng 1, 2022 1 trả lời

Very easy to use!

![](https://secure.gravatar.com/avatar/0ed939abf38daec4bdeec1954662884b5b4fdbea67435be3ba6b8fa78fdded98?
s=60&d=retro&r=g)

### 󠀁[So I good I paid for the premium version](https://wordpress.org/support/topic/so-i-good-i-paid-for-the-premium-version/)󠁿

 [dear.leader](https://profiles.wordpress.org/llcodyson/) 6 Tháng 2, 2018

Amazing plugin. Well supported and always seems to work without issue. I upgraded
to Help Scout Desk so I could take advantage of the WooCommerce integration which
allows for customer orders to appear right in Help Scout when we’re responding to
a customer’s message.

![](https://secure.gravatar.com/avatar/fb5e5b5f57c4e5c72200710ed6d6c65d7e38bc88dff5d78d9b89ae7899f30b83?
s=60&d=retro&r=g)

### 󠀁[Feature rich and well supported](https://wordpress.org/support/topic/feature-rich-and-well-supported/)󠁿

 [srumery](https://profiles.wordpress.org/srumery/) 12 Tháng 4, 2017

Great solution for those looking to integrate Help Scout into your website.

![](https://secure.gravatar.com/avatar/d0608bf948397aeffecdcf2fac4633024fee45067f661c5ea68920269282e26f?
s=60&d=retro&r=g)

### 󠀁[Integrates Help Scout nicely on our site](https://wordpress.org/support/topic/integrates-help-scout-nicely-on-our-site/)󠁿

 [Bryan Hoffman](https://profiles.wordpress.org/spigot/) 13 Tháng 12, 2016

Easy way to add HelpScout to a site

![](https://secure.gravatar.com/avatar/5cfb7424dbd7e724173729766ab9b8e4c546b7e6b7a074d90119628164dcac40?
s=60&d=retro&r=g)

### 󠀁[Pretty Awesome, Almost as Awesome as Help Scout](https://wordpress.org/support/topic/pretty-awesome-almost-as-awesome-as-help-scout/)󠁿

 [Dan Cameron](https://profiles.wordpress.org/dancameron/) 14 Tháng 10, 2016

It’s pretty great. However, I’m the author of the plugin so I’m a bit biased…even
if I use it at sproutapps.co.

 [ Đọc tất cả 6 đánh giá ](https://wordpress.org/support/plugin/help-scout/reviews/)

## Người đóng góp & Lập trình viên

“Help Scout” là mã nguồn mở. Những người sau đã đóng góp vào plugin này.

Những người đóng góp

 *   [ BoldGrid ](https://profiles.wordpress.org/boldgrid/)
 *   [ Help Scout ](https://profiles.wordpress.org/helpscout/)
 *   [ Sprout Apps ](https://profiles.wordpress.org/sproutapps/)
 *   [ Dan Cameron ](https://profiles.wordpress.org/dancameron/)
 *   [ Elana Davis ](https://profiles.wordpress.org/elanasparkle/)
 *   [ avonville1 ](https://profiles.wordpress.org/avonville1/)
 *   [ James Rosado ](https://profiles.wordpress.org/jamesros161/)

“Help Scout” đã được dịch qua 1 ngôn ngữ. Cảm ơn [những người tham gia dịch](https://translate.wordpress.org/projects/wp-plugins/help-scout/contributors)
vì đóng góp của họ.

[Dịch “Help Scout” sang ngôn ngữ của bạn.](https://translate.wordpress.org/projects/wp-plugins/help-scout)

### Muốn tham gia phát triển?

[Duyệt code](https://plugins.trac.wordpress.org/browser/help-scout/), check out 
[SVN repository](https://plugins.svn.wordpress.org/help-scout/), hoặc theo dõi [nhật ký phát triển](https://plugins.trac.wordpress.org/log/help-scout/)
qua [RSS](https://plugins.trac.wordpress.org/log/help-scout/?limit=100&mode=stop_on_copy&format=rss).

## Nhật ký thay đổi

#### 6.5.7

 * **Fix:** Vulnerability fix [#25](https://github.com/BoldGrid/help-scout/issues/25)

#### 6.5.6

 * **Fix:** Fixes beacon script not loading [#60](https://github.com/BoldGrid/help-scout-desk/issues/60)

#### 6.5.4

 * **Fix:** Fixes issues when posts are saved causing nonce error.

#### 6.5.3

 * **Fix:** Updates to WordPress coding standards.

#### 6.5.1

 * **Fix:** SSL Verify update
 * **Fix:** Label Changes

#### 5.0

 * NEW: Full Beacon 2.0 support
 * NEW: Move to new domain
 * NEW: Admin found under settings

#### 4.2.1

 * Fix: Admin CSS Issue

#### 4.2

 * New: Option to reset customer ids

#### 4.0.5

 * Fix: Variable typos

#### 4.0.4

 * Fix: WYSIWYG editor not showing for HSD
 * Fix: Explicitly send credentials for AJAX requests, since WPEngine has some issues.

#### 4.0.3

 * Fix: Admin hidden becuase of missing capability

#### 4.0.1

 * New: Support for Free Help Scout Plugin
 * Fix: All tags will be in-sync

## Meta

 *  Phiên bản **6.5.7**
 *  Cập nhật lần cuối **1 tháng trước**
 *  Số lượt cài đặt **400+**
 *  Phiên bản WordPress ** 4.5 hoặc cao hơn **
 *  Đã kiểm tra lên đến **7.0**
 *  Ngôn ngữ
 * [Dutch](https://nl.wordpress.org/plugins/help-scout/) và [English (US)](https://wordpress.org/plugins/help-scout/).
 *  [Dịch sang ngôn ngữ của bạn](https://translate.wordpress.org/projects/wp-plugins/help-scout)
 * Thẻ
 * [documentation](https://vi.wordpress.org/plugins/tags/documentation/)[helpdesk](https://vi.wordpress.org/plugins/tags/helpdesk/)
   [support](https://vi.wordpress.org/plugins/tags/support/)
 *  [Nâng cao](https://vi.wordpress.org/plugins/help-scout/advanced/)

## Đánh giá

 4.3 trên 5 sao.

 *  [  5 5-star reviews     ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=5)
 *  [  0 4-star reviews     ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=4)
 *  [  0 3-star reviews     ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=3)
 *  [  0 2-star reviews     ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=2)
 *  [  1 1-star review     ](https://wordpress.org/support/plugin/help-scout/reviews/?filter=1)

[Your review](https://wordpress.org/support/plugin/help-scout/reviews/#new-post)

[Xem tất cả đánh giá](https://wordpress.org/support/plugin/help-scout/reviews/)

## Những người đóng góp

 *   [ BoldGrid ](https://profiles.wordpress.org/boldgrid/)
 *   [ Help Scout ](https://profiles.wordpress.org/helpscout/)
 *   [ Sprout Apps ](https://profiles.wordpress.org/sproutapps/)
 *   [ Dan Cameron ](https://profiles.wordpress.org/dancameron/)
 *   [ Elana Davis ](https://profiles.wordpress.org/elanasparkle/)
 *   [ avonville1 ](https://profiles.wordpress.org/avonville1/)
 *   [ James Rosado ](https://profiles.wordpress.org/jamesros161/)

## Hỗ trợ

Có điều gì muốn nói? cần giúp đỡ?

 [Xem diễn đàn hỗ trợ](https://wordpress.org/support/plugin/help-scout/)