Title: Handled Chat
Author: steveg78
Published: <strong>31 Tháng 8, 2026</strong>
Last modified: 31 Tháng 8, 2026

---

Tìm kiếm plugin

![](https://ps.w.org/handled-chat/assets/banner-772x250.png?rev=3674026)

![](https://ps.w.org/handled-chat/assets/icon-256x256.png?rev=3674026)

# Handled Chat

 Bởi [steveg78](https://profiles.wordpress.org/steveg78/)

[Tải về](https://downloads.wordpress.org/plugin/handled-chat.1.0.0.zip)

 * [Chi tiết](https://vi.wordpress.org/plugins/handled-chat/#description)
 * [Đánh giá](https://vi.wordpress.org/plugins/handled-chat/#reviews)
 *  [Cài đặt](https://vi.wordpress.org/plugins/handled-chat/#installation)
 * [Nhà phát triển](https://vi.wordpress.org/plugins/handled-chat/#developers)

 [Hỗ trợ](https://wordpress.org/support/plugin/handled-chat/)

## Mô tả

Most chat widgets help a human agent respond faster. Handled is different: it’s 
an AI that handles the conversation itself. It qualifies sales leads the moment 
they arrive, and answers customer support questions instantly using your own FAQs
and policies, without needing a person at the keyboard. It works around the clock,
hands off to a real person whenever a conversation genuinely needs one, and captures
visitor details for every qualified lead.

This plugin adds the Handled chat widget to your site. It does not include any chat
logic itself: your site sends visitor messages to Handled’s own servers at handled.
support, which is where the AI, your FAQs, and your escalation contacts are configured.

**You need a Handled account to use this plugin.** Sign up for a free trial at [handled.support](https://www.handled.support),
then find your tenant slug and instance key on the Widget Config page of your dashboard.

#### Features

 * Qualifies sales leads and routes them to your team
 * Answers support questions from your own FAQs and policies
 * Hands off to a real person whenever a conversation needs one
 * Works on any WordPress site, WooCommerce or not

#### External service

This plugin connects to Handled (handled.support), a third-party service operated
by Sonic Blue Tech Ltd. Chat conversations are processed on Handled’s servers, not
on your own site. See Handled’s [Terms & Conditions](https://www.handled.support/terms-conditions)
and [Privacy Policy](https://www.handled.support/privacy-policy) for details on 
how conversation data is handled.

## Ảnh màn hình

[⌊The Overview dashboard — sales funnel, lead outcomes, and qualification field 
coverage at a glance.⌉⌊The Overview dashboard — sales funnel, lead outcomes, and
qualification field coverage at a glance.⌉[

The Overview dashboard — sales funnel, lead outcomes, and qualification field coverage
at a glance.

[⌊Widget config — brand it once (logo, font, colours, persona) and it applies across
SalesBot, SupportBot, and Double Agent.⌉⌊Widget config — brand it once (logo, font,
colours, persona) and it applies across SalesBot, SupportBot, and Double Agent.⌉[

Widget config — brand it once (logo, font, colours, persona) and it applies across
SalesBot, SupportBot, and Double Agent.

## Cài đặt

 1. Sign up for a Handled account at [handled.support](https://www.handled.support)
    if you haven’t already.
 2. Install and activate this plugin.
 3. Go to Settings  Handled Chat.
 4. Copy your tenant slug and instance key from your Handled dashboard’s Widget Config
    page, and paste them in.
 5. Save. The chat widget will appear on your site.

## Hỏi đáp

### Do I need a Handled account?

Yes. This plugin only adds the widget to your site, it doesn’t include the AI or
any of the underlying setup. Sign up at handled.support first.

### Does this work with WooCommerce?

Yes, and it works on any WordPress site whether or not WooCommerce is installed.

### Where do I find my tenant slug and instance key?

In your Handled dashboard, under Widget Config, there’s an embed snippet with these
values already filled in.

## Đánh giá

Không có đánh giá nào cho plugin này.

## Người đóng góp & Lập trình viên

“Handled Chat” là mã nguồn mở. Những người sau đã đóng góp vào plugin này.

Những người đóng góp

 *   [ steveg78 ](https://profiles.wordpress.org/steveg78/)

[Dịch “Handled Chat” sang ngôn ngữ của bạn.](https://translate.wordpress.org/projects/wp-plugins/handled-chat)

### Muốn tham gia phát triển?

[Duyệt code](https://plugins.trac.wordpress.org/browser/handled-chat/), check out
[SVN repository](https://plugins.svn.wordpress.org/handled-chat/), hoặc theo dõi
[nhật ký phát triển](https://plugins.trac.wordpress.org/log/handled-chat/) qua [RSS](https://plugins.trac.wordpress.org/log/handled-chat/?limit=100&mode=stop_on_copy&format=rss).

## Nhật ký thay đổi

#### 1.0.0

 * Initial release.

## Meta

 *  Phiên bản **1.0.0**
 *  Cập nhật lần cuối **7 ngày trước**
 *  Số lượt cài đặt **Ít hơn 10**
 *  Phiên bản WordPress ** 5.8 hoặc cao hơn **
 *  Đã kiểm tra lên đến **7.1**
 *  Phiên bản PHP ** 7.4 hoặc cao hơn **
 *  Ngôn ngữ
 * [English (US)](https://wordpress.org/plugins/handled-chat/)
 * Thẻ
 * [chat](https://vi.wordpress.org/plugins/tags/chat/)[chatbot](https://vi.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://vi.wordpress.org/plugins/tags/customer-support/)[lead generation](https://vi.wordpress.org/plugins/tags/lead-generation/)
   [live chat](https://vi.wordpress.org/plugins/tags/live-chat/)
 *  [Nâng cao](https://vi.wordpress.org/plugins/handled-chat/advanced/)

## Đánh giá

Chưa có đánh giá nào được gửi.

[Your review](https://wordpress.org/support/plugin/handled-chat/reviews/#new-post)

[Xem tất cả đánh giá](https://wordpress.org/support/plugin/handled-chat/reviews/)

## Những người đóng góp

 *   [ steveg78 ](https://profiles.wordpress.org/steveg78/)

## Hỗ trợ

Có điều gì muốn nói? cần giúp đỡ?

 [Xem diễn đàn hỗ trợ](https://wordpress.org/support/plugin/handled-chat/)