Title: Diagnostic Support Widget for Certorix
Author: certorix
Published: <strong>31 Tháng 5, 2026</strong>
Last modified: 2 Tháng 6, 2026

---

Tìm kiếm plugin

![](https://ps.w.org/certorix/assets/banner-772x250.png?rev=3555937)

![](https://ps.w.org/certorix/assets/icon-256x256.png?rev=3555937)

# Diagnostic Support Widget for Certorix

 Bởi [certorix](https://profiles.wordpress.org/certorix/)

[Tải về](https://downloads.wordpress.org/plugin/certorix.1.0.0.zip)

 * [Chi tiết](https://vi.wordpress.org/plugins/certorix/#description)
 * [Đánh giá](https://vi.wordpress.org/plugins/certorix/#reviews)
 *  [Cài đặt](https://vi.wordpress.org/plugins/certorix/#installation)
 * [Nhà phát triển](https://vi.wordpress.org/plugins/certorix/#developers)

 [Hỗ trợ](https://wordpress.org/support/plugin/certorix/)

## Mô tả

**Certorix** turns your support documentation into an interactive AI diagnostic 
tree. Customers resolve issues step-by-step without waiting for an agent.

#### Key features

 * **One-click install** — enter your Organization ID and you’re live
 * **Auto-embed** — widget appears on every front-end page automatically
 * **Shortcode** — `[certorix_widget]` for precise placement on any page or post
 * **Gutenberg block** — drag-and-drop with live color preview in the editor
 * **WooCommerce** — auto-detects product context on product pages
 * **Multilingual** — passes WordPress site language to the widget automatically
 * **VNT-certified facts** — AI answers backed by Ed25519-signed product facts

#### How it works

 1. Sign up at [certorix.online](https://certorix.online)
 2. Build your diagnostic trees and publish them
 3. Copy your Organization ID from Settings  Widget Generator
 4. Paste it in WordPress  Settings  Certorix
 5. Enable auto-embed or add `[certorix_widget]` to any page

#### Requirements

 * A Certorix account (free tier available)
 * PHP 7.4 or higher
 * WordPress 6.0 or higher

### External Services

This plugin connects to the **Certorix API** (api.certorix.online) to:

 1. Load the widget script: `https://api.certorix.online/widget/v1/widget.portal.js`
 2. Serve AI-powered diagnostic sessions, verified facts, and helpdesk ticket creation.

The connection is made **client-side** (in the visitor’s browser), only when the
widget is active on the page. The plugin itself makes no server-side HTTP requests.

**What is sent:** the Organization ID you configured, the visitor’s question or 
answers during a diagnostic, and (if the visitor submits a ticket) their name and
email address.

**When it is sent:** only when a visitor interacts with the widget. No data is sent
on page load or when the widget is not active.

 * Certorix Terms of Service: https://certorix.online/legal/terms
 * Certorix Privacy Policy: https://certorix.online/legal/privacy

## Khối

Plugin này cung cấp 1 khối.

 *   Certorix Widget

## Cài đặt

 1. Upload the `certorix` folder to `/wp-content/plugins/`
 2. Activate the plugin in **Plugins  Installed Plugins**
 3. Go to **Settings  Certorix** and enter your Organization ID
 4. Enable **Auto-embed** or add `[certorix_widget]` to a page

## Hỏi đáp

### Where do I find my Organization ID?

Log in to [certorix.online](https://certorix.online), go to **Settings  Widget Generator**,
and copy the `organizationId` value.

### Does the widget work with WooCommerce?

Yes. When auto-embed is enabled, the widget on product pages automatically receives
the product name as a context hint, allowing the AI to suggest more relevant diagnostic
trees.

### Can I change the widget colors, label, or theme?

Yes. All appearance settings (colors, logo, launcher label, opening message, theme…)
are managed directly in your [Certorix dashboard](https://certorix.online/widget)
and applied automatically. No need to touch the WordPress plugin settings.

### Does it slow down my site?

No. The widget script is loaded with `defer` and only activates when a customer 
clicks the launcher. Zero impact on Core Web Vitals.

### What data does the plugin send?

The plugin embeds a JavaScript widget that communicates directly with the Certorix
API. No PHP HTTP requests are made by the plugin itself. See the [Privacy Policy](https://certorix.online/privacy)
for details.

## Đánh giá

Không có đánh giá nào cho plugin này.

## Người đóng góp & Lập trình viên

“Diagnostic Support Widget for Certorix” là mã nguồn mở. Những người sau đã đóng
góp vào plugin này.

Những người đóng góp

 *   [ certorix ](https://profiles.wordpress.org/certorix/)

[Dịch “Diagnostic Support Widget for Certorix” sang ngôn ngữ của bạn.](https://translate.wordpress.org/projects/wp-plugins/certorix)

### Muốn tham gia phát triển?

[Duyệt code](https://plugins.trac.wordpress.org/browser/certorix/), check out [SVN repository](https://plugins.svn.wordpress.org/certorix/),
hoặc theo dõi [nhật ký phát triển](https://plugins.trac.wordpress.org/log/certorix/)
qua [RSS](https://plugins.trac.wordpress.org/log/certorix/?limit=100&mode=stop_on_copy&format=rss).

## Nhật ký thay đổi

#### 1.0.0

 * Initial release
 * Shortcode [certorix_widget]
 * Gutenberg block certorix/widget
 * wp-admin Settings page
 * WooCommerce product context support
 * Auto-embed via wp_footer hook

## Meta

 *  Phiên bản **1.0.0**
 *  Cập nhật lần cuối **5 ngày trước**
 *  Số lượt cài đặt **Ít hơn 10**
 *  Phiên bản WordPress ** 6.0 hoặc cao hơn **
 *  Đã kiểm tra lên đến **7.0**
 *  Phiên bản PHP ** 7.4 hoặc cao hơn **
 *  Ngôn ngữ
 * [English (US)](https://wordpress.org/plugins/certorix/)
 * Thẻ
 * [chatbot](https://vi.wordpress.org/plugins/tags/chatbot/)[helpdesk](https://vi.wordpress.org/plugins/tags/helpdesk/)
   [support](https://vi.wordpress.org/plugins/tags/support/)[widget](https://vi.wordpress.org/plugins/tags/widget/)
   [woocommerce](https://vi.wordpress.org/plugins/tags/woocommerce/)
 *  [Nâng cao](https://vi.wordpress.org/plugins/certorix/advanced/)

## Đánh giá

Chưa có đánh giá nào được gửi.

[Your review](https://wordpress.org/support/plugin/certorix/reviews/#new-post)

[Xem tất cả đánh giá](https://wordpress.org/support/plugin/certorix/reviews/)

## Những người đóng góp

 *   [ certorix ](https://profiles.wordpress.org/certorix/)

## Hỗ trợ

Có điều gì muốn nói? cần giúp đỡ?

 [Xem diễn đàn hỗ trợ](https://wordpress.org/support/plugin/certorix/)